Shipping Policy – Youngln

At Youngln, we strive to ensure a smooth and reliable shipping experience for all our customers. This Shipping Policy outlines the details of our order processing, delivery timelines, and related guidelines to help you understand how your fitness apparel orders are shipped.

Order Processing Time

We typically process orders within 1-3 business days from the date of purchase. Processing time includes verifying payment details, preparing your items for shipment, and coordinating with our shipping partners. Please note that processing time does not include weekends or holidays, and may be extended during peak seasons (such as sales events or holidays) due to high order volumes. We will notify you via email if there is a significant delay in processing your order.

Delivery Timeframe

The estimated delivery time for all orders, regardless of the destination, is 6-12 business days from the date your order is shipped. This timeframe is an estimate and applies to standard shipping. While we work closely with our shipping partners to meet these timelines, delivery may be affected by factors beyond our control, including:

• Customs delays (for international shipments)
• Severe weather conditions
• Transportation disruptions
• Incorrect or incomplete shipping information provided by the customer

We recommend tracking your shipment regularly (using the tracking number provided in your shipping confirmation email) to stay updated on its progress.

Shipping Destinations

We ship to most countries and regions worldwide. During checkout, you can enter your shipping address to check if we deliver to your location. If your country or region is not listed, please contact our customer service team at [email protected] for assistance.

Shipping Costs

Shipping costs are calculated based on the destination, weight, and dimensions of your order. The exact shipping cost will be displayed during checkout before you complete your purchase. We may offer free shipping promotions from time to time; details of such promotions will be clearly stated on our website.

Shipping Confirmation

Once your order has been shipped, we will send a shipping confirmation email to the email address associated with your order. This email will include a tracking number and a link to the shipping carrier’s website, allowing you to monitor the status of your delivery. If you do not receive a shipping confirmation email within 4 business days of placing your order, please contact us at [email protected].

Address Changes

If you need to change the shipping address for your order, please contact us immediately at [email protected]. We can only update the shipping address if your order has not yet been shipped. Once your order has been shipped, we are unable to modify the address, and you will need to coordinate with the shipping carrier directly for any address changes or rerouting (additional fees may apply).

Undeliverable Packages

If a package is returned to us as undeliverable (e.g., due to an incorrect address, recipient unavailability, or refused delivery), we will notify you via email. You will have the option to:

• Request a reshipment of the order, in which case you will be responsible for the additional shipping costs.
• Request a refund for the order (excluding the original shipping cost, unless the undeliverable issue was due to our error).

If we do not receive a response from you within 14 days of notifying you about the undeliverable package, we will process a refund (excluding original shipping costs) to your original payment method.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of the estimated delivery date. For lost packages, we will work with the shipping carrier to investigate. If the package is confirmed lost, we will offer a replacement or a full refund (including shipping costs) at your discretion.

For damaged packages, please provide photos of the damaged item(s) and the packaging, as this will help us file a claim with the shipping carrier. We will then arrange for a replacement or a refund based on the extent of the damage.

No Expedited Shipping Option

Currently, Youngln does not offer expedited or express shipping options. All orders are shipped via standard shipping with the delivery timeframe of 6-12 business days from the date of shipment.

Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping procedures or partnerships with carriers. The most current version will be posted on our website with the “Last Updated” date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team at [email protected]. We are here to assist you!

Last Updated: 2025.07.11